The Earl Shilton Building Society

Customer Questionnaire

Our customers are very important to us, along with our service levels. We would love to hear from you with any thoughts, feedback, comments and ideas that you have which may improve our service. We would therefore appreciate a small amount of your time to complete our Customer Questionnaire. If you would like to do this please click here to download a questionnaire, complete it and forward it to us at;

Earl Shilton Building Society
22 The Hollow
Earl Shilton
Leicester
LE9 7NB

Alternatively questionnaires are also available from either of our offices.

Electronic Payments

If you have online banking then you can make electronic payments into your savings account. This can be by electronic transfer (CHAPS or Faster Payments) or Standing Order. The payer will need to send the payment to:

Earl Shilton Building Society
Sort Code 62-28-71
Account 00000000
Account No. (Your Earl Shilton Building Society Savings Account number)
Name

If your name and account number are not quoted the payment will be returned.
Payments into your account can only be made in sterling. 

Changing the way you write cheques

What do I need to do?

When you are paying a cheque into a building society or bank, do not make the cheque out simply to that organisation. Add further details, such as the name of the person to whom the money is being paid, in the payee line (for instance Earl Shilton Building Society, re: J.Smith). You should also draw a line through unused space on the cheque so unauthorised people cannot add extra numbers or names.

Changing Personal Details

How do I register a change of name?

You will need to download and complete a change of name form.

You can either:

Visit one of our branches with the signed form together with the documents requested

OR

Send the form together with the documents requested to:

Earl Shilton Building Society
22 The Hollow
Earl Shilton
Leicester
LE9 7NB

How do I register a change of address?

You will need to download and complete the change of address authorisation.

You can either:

Visit one of our branches with the authorisation and your passbook(s)

OR

Send your signed authorisation and your passbook(s) to:

Earl Shilton Building Society
22 The Hollow
Earl Shilton
Leicester
LE9 7NB