Proving Your Identity
Good news — we can now verify your identity electronically, making the process faster and easier for you. If for any reason we’re unable to verify it this way, we’ll ask you to provide physical documents from the list below.
If you cannot provide the documentation, please contact us.
Identification Requirements – Original or certified copy, please provide one document from each list below (the same document cannot be used for both lists) | |
| Name
| Address |
| Current signed Passport*
| Current UK photo-card Driving Licence (full or provisional)* |
| Current UK photo-card Driving Licence (full or provisional)*
| Current full UK Driving Licence (old version) |
| Current full UK Driving Licence (old version)
| Local Authority Council Tax bill, valid for the current year |
| HM Revenue & Customs documentation, dated within the last 12 months
| HM Revenue & Customs documentation, dated within the last 12 months |
| Department for Work and Pensions documentation, dated within the last 12 months
| Department for Work and Pensions documentation, dated within the last 12 months |
| Bank, Building Society, Credit Card or Insurance Statement, dated within the last 3 months (we will generally not accept Statements printed off the Internet)
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| Utility Bill or a certificate from a supplier of utilities, dated within the last 3 months (we will generally not accept Statements printed off the Internet)
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| *For a current signed Passport or current UK photo-card Driving Licence (full or provisional), a standard photocopy is acceptable – there is no need to provide a certified copy. | |
Under 18’s – alternative Identification if the above documents are not available | |
| Name | Address |
| Birth/Adoption Certificate | Parents proof of address (from list above) |
| NHS Medical Card | A letter of introduction from school/college/university confirming name and address (must be on official letterhead) |
| A letter of introduction from school/college/university confirming name and address (must be on official letterhead) | |
Who can certify a copy of my original document(s)? | |
| If you do not wish to post the original identification to us, we can accept a photocopy certified by a person from the following list (you cannot certify your own ID, or have it certified by a family member or anyone connected to your account). | |
| Bank/Building Society Official | Barrister |
| Solicitor | Councillor (Local or County) |
| Chartered Accountant | Justice of the Peace |
| Post Office Certification Service | Teacher |
| Member of Parliament | Registered Doctor/Dentist |
| Serving Police Officer | Regulated Financial Services Intermediary |
| Minister of a recognised Religion | |
| The certifier must currently be employed in the role listed above. Copies must have been certified within the last 12 months using the following words: “I confirm that I have seen the original document”, sign & date, print full name and note profession, company address & telephone number | |
Power of Attorney (POA) | |
| If you are either looking to register a POA on an existing account or open a new account and register a POA please contact our Savings Team on 01455 844422 or email enquire@esbs.co.uk to make a suitable appointment.
We will need you to provide the following: | |
| An original or certified copy of the Power of Attorney document (certified on each page) or a Lasting Power of Attorney access code from the Office of the Public Guardian |
Business Accounts |
| If you are opening a Business Account, please note there may be additional documentation required. Please refer to the Product Leaflet and Application Form where you will find this listed.
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