Meet the Team
The Senior Team
Click on the images to find out more
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Paul Tilley
Chief ExecutivePaul Tilley
Chief ExecutiveHow long you have been in your current role?
Since December 2011
Career background?
I’ve worked in building societies my entire career in roles ranging from sales, compliance, risk management and governance to operations
Why did you join Earl Shilton Building Society?
I joined because of the opportunity I was given to lead and run a well-respected building society
What it is about working at the Society which you enjoy the most?
The wide variety of the role ranging from strategy and oversight to speaking to members
Hobbies and Interests outside of work?
I’m a Justice of the Peace (Magistrate) and a rugby union referee
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Hilary Bonnette
Resources ManagerHilary Bonnette
Resources ManagerHow long have you been in your current role?
I started at the Society in September 2010 and was promoted to manager in October 2014
Career background:
Over 30 years in the financial services sector
Why did you join esbs?
The opportunity came at the right time after being made redundant from a previous job after 17 years
What it is about working at the Society which you enjoy the most?
I started in September 2010 as Management Accountant and later took on extra responsibilities for HR and health and safety. I enjoy the variety of the work as working for a small Society gives me the opportunity to get involved in a number of different projects. It is a really pleasant environment to work in and it’s also nice to be working for an organisation that seems to genuinely care about the wellbeing of all their staff and prides itself on giving customers a personal service
Do you have any hobbies or interests outside of work?
I have a large garden and spend a lot of my spare time gardening. I do Pilates for relaxation and also support Leicester City Football Club
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Richard Carson
Business Development and Marketing ManagerRichard Carson
Business Development and Marketing ManagerHow long have you been in your current role?
Since September 2014
Career background:
I have worked in sales, marketing and underwriting for a number of financial services firms, including two other regional building societies
Why did you join esbs?
I was delighted to have been offered the opportunity to join a building society committed to its mutual values which is thriving due to the sound and prudent way in which it is being managed
What it is about working at the Society which you enjoy the most?
The staff and dealing with intermediaries and customers. This is in addition to contributing to setting strategic objectives as part of the management team
Do you have any hobbies or interests outside of work?
I’m married and a dad to two boys, but I also somehow get the time to regularly run and play football
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Sally Hunt
Regulation and Compliance ManagerSally Hunt
Regulation and Compliance ManagerHow long have you been in your current role?
I’ve worked at the Society since 1978
Career background:
I have experience across different areas of the Society including savings and mortgages and was formerly Compliance Officer and before that Senior Branches Supervisor
Why did you join the esbs?
Living in Earl Shilton for most of my life I have a lot of personal pride in being part of the team at such a long established business that is in the heart of the village and supports the local community
What is it about working at the Society that you enjoy the most?
I thoroughly enjoy my job providing guidance and assurance to staff, managers and directors regarding regulation and legislation, whilst always taking care to ensure that the interests of the Society’s members are always considered
Do you have any hobbies or interests out of work?
My hobbies include baking, going to the theatre, listening to a wide range of music and attending live music events. I also enjoy visiting English country houses and historic buildings
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Martyn Jones
Information Systems & Estates ManagerMartyn Jones
Information Systems & Estates ManagerHow long have you been in your current role?
Since April 2016
Career background:
Over 25 years IT experience from working in a variety of IT service delivery roles in both the public & private sectors. Prior to joining the Society, I worked for the Leicestershire County Council IT Service Management Team, with responsibility from managing problems, suppliers, performance and service improvement projects.
Why did you join the esbs?
I was attracted to the Society as they are a long standing, professional society that still maintains a customer & community focus.
What is it about working at the Society that you enjoy the most?
I enjoy the variety of tasks my role provides and being part of a team that all share a common objective.
Do you have any hobbies or interests out of work?
I enjoy motorsports, particularly rallying which I have followed since the early eighties, mountain biking, walking and trying to keep fit. I also have a love for Cornwall, pasties and surfing.
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John Pettitt
Risk OfficerJohn Pettitt
Risk OfficerHow long have you been in your current role?
Since November 2017
Career background:
I started my career working in the insurance industry and for 18 years I worked for some of the larger national insurance companies as well as for some local insurance brokers.
For the last 23 years I worked in Local Government leading the insurance and risk function.
Why did you join esbs?
The job offered me a new challenge. I was keen to work in a different environment, but at the same time I wanted to use transferable skills and knowledge that will contribute to the Society’s success.
What it is about working at the Society which you enjoy the most?
As a new member of staff, I received a very warm welcome and I have enjoyed getting to know the team and finding out how the Society works.
Do you have any hobbies or interests outside of work?
I am a season ticket holder for my local football team Northampton Town FC. I enjoy keeping fit, especially running, and I regularly run half marathons. I also enjoy travel which involves embracing different cultures. Closer to home, I enjoy watching sport, reading and films.
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Steven Phillips
Financial ControllerSteven Phillips
Financial ControllerHow long have you been in your current role?
Since June 2019
Career background?
I started my career in telecommunications, moving into the construction industry and then most recently into high street retail.
Why did you join esbs?
I have always had a keen interest in financial services, and hoped that I would get the opportunity to work in the sector at some point. As I am from the local area, I was familiar with the Society and the excellent reputation it has as an employer. This together with the focus on customer service, and the interesting nature of the role led me to join the Society.
What is it about working at esbs which you enjoy most?
The fact that we are here to serve our members, and offer them the best service that we can. My colleagues have also been very welcoming and the working environment is excellent.
Hobbies and interests outside of work?
I enjoy going to the gym and playing snooker, along with spending time with my family and friends.
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Dorothy Truman
Customer Services ManagerDorothy Truman
Customer Services ManagerHow long have you been in your current role?
Since October 2014
Career background:
I worked for HM Revenue & Customs for two years prior to joining the Society in 1987 as a cashier/clerk then progressed through the Society to become Investment Administration Controller for several years and then Customer Services Controller overseeing both savings and mortgages within the Society. I was then promoted to Customer Services Manager in October 2014
Why did you join esbs?
Career progression from HM Revenue & Customs
What it is about working at the Society which you enjoy the most?
Being able to treat the Society’s members as individuals and not just as numbers. The variety of work that the role covers and working within a small mutual building society
Do you have any hobbies or interests outside of work?
Socialising and spending time with family and friends. You can find me and my husband on a Sunday morning on the football field watching our two sons play for their local teams
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Stephen Wigfull
Finance DirectorStephen Wigfull
Finance DirectorHow long have you been in your current role?
Since August 2019
Career background?
I qualified as an chartered accountant in 2007 and worked for Barclays Bank (both in the UK and abroad) before joining the Society in 2016.
Why did you join esbs?
To contribute to a building society who promote saving and home ownership which align with my values. I was also, and continue to be, impressed by the skills and character of the staff at the Society.
What is it about working at esbs which you enjoy most?
Supporting the success of the Society through financial analysis and strategic decision making.
Hobbies and interests outside of work?
I enjoy running, swimming and cycling and have competed in triathlons. I am also a member of a sailing club in Wanlip and am hoping to start sailing more.
